Return & Refund Policy
Return & Refund Policy
Your satisfaction is our #1 priority. If you're not completely happy with your purchase, we're here to help.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all products. If you are not satisfied with your purchase for any reason, you may request a return or refund within 30 days of receiving your order.
Eligibility for Returns
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- - In the original packaging
- - Purchased within the last 30 days
Non-Returnable Items
The following items cannot be returned:
- Items marked as final sale
- - Downloadable or digital products
- - Opened personal care items (for hygiene reasons)
How to Request a Return
- Email us at support@newbless.com with your order number and reason for return.
- 2. Our team will respond within 24 hours with return instructions.
- 3. Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
Refunds
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5-10 business days.
Damaged or Defective Items
If you received a damaged or defective item, please contact us immediately at support@newbless.com with photos of the damage and we will arrange a replacement or full refund at no cost to you.
We appreciate your trust in New Bless and are committed to making things right.